Quality of Service White Papers

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Storage Architected for the New-Age Datacenters
sponsored by CloudByte
WHITE PAPER: Learn about storage architected for your clients' modern-day needs that can help you make storage predictable, affordable, and easy – regardless of the number of applications your customers leverage.
Posted: 15 Aug 2013 | Published: 15 Aug 2013

CloudByte

Protecting Your Business: Services and Time Critical Applications in and Cost-effective Way
sponsored by Alcatel-Lucent
WHITE PAPER: Ensuring that business operations continue regardless of any circumstance is big business. Whether disruptions come as a result of natural disasters; sabotage (malware); technical failures in data storage or networking components.
Posted: 10 Jan 2008 | Published: 01 Jan 2007

Alcatel-Lucent

Is It the Network? Solving VoIP Problems on a Wireless LAN
sponsored by Global Knowledge
WHITE PAPER: The goal of this paper is to combine a deep knowledge of 802.11 protocols, quality of service (QoS) mechanisms and VoIP handsets with the feedback from IT professionals to identify potential problems and solutions when rolling out VoIP on a Wi-...
Posted: 02 Feb 2007 | Published: 01 Feb 2007

Global Knowledge

Solution Brief: SAP and Blue Coat
sponsored by BlueCoat
WHITE PAPER: Blue Coat’s WAN Optimization technology is especially well suited to improving response times and reducing bandwidth consumption for SAP users, by prioritizing SAP applications and guaranteeing performance over non-critical or recreational traffic.
Posted: 08 Apr 2011 | Published: 07 Apr 2011

BlueCoat

Cutting Through the Complexity of Multi-Protocol Label Switching (MPLS) Performance
sponsored by NetScout Systems, Inc.
WHITE PAPER: This paper outlines the best practices for collecting network and application performance information over MPLS enabled wide area networks by using the nGenius Solution's Site Monitoring feature to monitor traffic flows destined for remote sites.
Posted: 16 Jan 2006 | Published: 01 Jan 2005

NetScout Systems, Inc.

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

The Virtual Machine Aware SAN
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper describes the innovative approach introduced by the Cisco MDS 9000 Family to support an end-to-end virtualized SAN environment that is flexible, secure, scalable, and mobile.
Posted: 24 Oct 2008 | Published: 24 Oct 2008

Cisco Systems, Inc.

Converged Network Infrastructure: Evaluation of Resilience, Performance & Quality of Enterprise Infrastructure for Voice, Data and Video Services
sponsored by Nortel Networks Corporation
WHITE PAPER: Converged services are being deployed extensively in enterprises to take advantage of the advances in IP-based voice, data and video service offerings.
Posted: 19 Oct 2006 | Published: 01 Sep 2006

Nortel Networks Corporation

HP Insight Dynamics - VSE Software: Continuously Analyze and Optimize Your Adaptive Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: HP Insight Dynamics - VSE provides a single toolkit that helps in accelerating complex technology projects and simplifying daily operations.
Posted: 07 Oct 2008 | Published: 07 Oct 2008

Hewlett Packard Enterprise

How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.